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icoola.ua / Apple news / What will happen to Apple ID and iPhone if a person dies: corporate scenarios
16 March 2021

What will happen to Apple ID and iPhone if a person dies: corporate scenarios

What happens to the iPhone after the death of the owner? Can Apple provide access to a deceased relative's cloud storage?

Ольга Мунтян

Perhaps the most popular thesis is that in just half a century, all social societies will appear before people as a digital graveyard. The bottom line is that people who are currently actively posting on their pages, like other users and generally lead an active social life will leave this world by that time. And their pages will become digital gravestones.

However, if we put fears aside and think logically, then not only social networks will retain the memory of their past owners. It is impossible not to remember about cloud storage, where users so actively merge all their data and files - such modern pharaoh's burial places. Here the question immediately arises - what will happen to my cloud or smartphone after death? Where will all the files go? This is especially interesting for the owners of technology from the well-known Apple company. It's no secret that this brand has repeatedly refused to open and transfer data to the relatives of the deceased. Why does Apple need information about dead people and what does it plan to do with it? It is to this question that we will try to answer in this article.

What will happen to Apple ID and iPhone if a person dies

Having heard such a question for the first time, everyone will think that it is strange to think of such a question. However, a large corporation Apple took care of this outcome and prepared a certain scenario of behavior in such a sensitive situation.

Of course, feeling the loss of a dear person is a feeling that you will not wish on anyone. And in addition to the loss, there is also a feeling that Apple is fighting with you, not wanting to provide data to enter the deceased's cloud. However, there are still some ways in which you can get the same access to iPhone or iTunes through Family Sharing. You can rely on it at the death of a relative.

Of course, after the death of a person, Apple is obliged to transfer access to all data on the iCloud cloud storage or the movie library in iTunes and other applications to the next of kin or a trusted person from the will. However, despite all these responsibilities, Apple is in no hurry to fulfill them and this whole process can drag on for a very long time.

If the process of transferring and transferring the information you need from the phone or the cloud of the deceased were simple, then Apple would have done it without any problems. But, all this is far from so simple, and such a function would not always be abused for good purposes. So the company decided to play it safe and show in practice its position on the privacy policy. Users can explore both theoretical and practical aspects of this situation. However, people who have recently lost someone close do not care about the theory - they only care about the availability of a way to access the deceased's phone.

There is no one solution, there are many options. We will tell you about some of them. At the same time, it is important for what you need this information and the data of the deceased, and what the company will do about it.

The Apple technical support document states that every day people from all over the world save important documents, data, photos and videos on Apple gadgets and in the cloud storage. Therefore, the company declares that for them confidentiality is a fundamental human right, and their customers expect the company to ensure and guarantee the confidentiality and security of data at all times. Also, the company says that in the event of the death of their client, they do not know if he would like his information to be transferred to someone in principle, and if so, to whom exactly it can be transferred.

Read also: How to use the default voice recorder app on iPhone

What remains in Apple after the death of a user

First of all, you need to get a court order that proves that you are a relative of the deceased. Further, along with this decree, you need to contact Apple Support. You must have proof that you are a loved one of the deceased client of their company.

Apple's legal agreement with iCloud is that the deceased Apple ID's account and all of its contents are not eligible for survival. Few people know about this rule, since it is spelled out in the terms of the agreement, which few people read in full.

That is, in this case, the company simply will not be able to unlock the phone and provide access to information.

After you provide a copy of the death certificate, the claimed account will cease to exist and all data from the account will be deleted.

All this is spelled out in the legal documentation and sounds irrevocable and final. But in fact, Apple is still ready to provide a couple of other options. In such a case, there is no prepared clear scenario of actions, since you will have to discuss your situation directly with the company's support service.

But, before rushing to contact support, the company strongly recommends that you first get the same court order, which will confirm the fact that you are the legal heir of the personal information of the deceased. This ruling contains certain information: the name of the deceased customer, his Apple ID and confirmation that the court obliges the company to assist the plaintiff.

One of the Apple support documents says that they are very sympathetic to the family members of the deceased person, and as soon as the court order is provided to the company, it will provide the maximum possible assistance in gaining access to the personal data and devices of the deceased person. At the same time, the company immediately counters itself, pointing out that if the device of the deceased client is protected with a password, then they will not be able to unlock it.

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How are things going with family access to the deceased's account?

The company's support team is often ready to transfer Apple ID to relatives. To do this, you need to go to the iCloud.com website to access the information you need. Next, you need to configure the iPhone of the deceased through his Apple ID. In the case when the deceased was the organizer of family access, you just need to dissolve the created group. Next, you need to export or share the necessary information in any other available way.

Under other circumstances of obtaining the required court order, Apple may also transfer the Apple ID of a deceased relative. Yes, this will not give direct access to the deceased's iPhone, but it opens up another path. You get the opportunity to configure everything through another iPhone with the data of the deceased and get everything that was in the relative's cloud storage.

In fact, this is the data that was created and edited by a person personally. For example, the same email and documents. However, this does not cover Apple Music subscriptions, movie library and other purchases and personal collections.

In theory, this pattern also applies to the family life of the deceased. That is, if the victim organized family access, then the ownership of this access can, ideally, be transferred to someone else.

To do this, you must cancel the administration in the family access settings, then disconnect all participants and create anew access with the new creator. When you add people to an updated Family Sharing account, you grant them the right to use the previous transactions made by any of the participants. That is, if you own the deceased's Apple ID, you can also add it to the group. In this case, everything that he previously bought will be available to all family members.

What is done with the iPhone iPad after the death of a person

Perhaps you want to get rid of the iPhone or iPad of a deceased relative, but do not know how to do it? In this case, you must adhere to some rules. First of all, before you sell gadgets or exchange them for others, you need to clean the devices. But for this you need to have or get access to them.

If you fail to do this, then after informing Apple support, the company can independently delete all data of the previous owner from the devices. Otherwise, you need to personally know the password from the iPhone or iPad of a loved one.

This means that in an ideal scenario, before dying, just in case, you need to notify someone from a family member or close friends about the current password on the device in any way. Of course, you don't have to write it down and stick it on the refrigerator. However, leave a hint for loved ones where you can find all the passwords to access your accounts.

Of course, anyone can have various reasons not to trust anyone, even from their inner circle. In such a case, Apple has provided guidance that can help in this situation. The new document from the company aims to protect your data and device from unwanted hacks. The manual itself is 20 pages long and has no cultural value. It spelled out how you can block someone if the client changes his mind about trusting him. So, even if this is an important document that tells what to do to relatives in the event of the death of a company's client, Apple still does not publicly express any exact scenarios that would work with 100% success.

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If you do not own the passwords of a deceased loved one, then the only way is to contact the corporation support service directly. However, they may simply refuse to do anything without filing a legal claim, or they will simplify the procedure as much as possible by deleting all the data.

Summing up, we can only say that the iPhone or iPad of the deceased user may remain unavailable for use, since Apple will simply deny access to the contents of the cloud storage and the phone. All that they can do for you if you do not know the passwords is to reset the devices to factory settings, while all information and passwords will be deleted. However, even for this procedure, it will be necessary to confirm the death of a relative or provide a copy of the will. The exact list of required documents must be agreed with Apple support on an individual basis, based on the circumstances.

In addition, Apple does not have the goal of forcing the deceased's family to pay his bills and subscriptions. If necessary, relatives can request the cancellation of all subscriptions of the deceased. However, there is no exact information about the possible refunds from recent purchases in the App Store.

You may also be interested in: How to download a book to iPhone

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